Troubleshooting Guides
Articles
- Temperature parameter not supported in GPT-5 models
- App URL configuration conflicts in self-hosted deployments
- Intermittent “Unable to Connect to Data Plane” Errors Due to VPN Connectivity
- Internal Server Error: No Secrets Match ORG_NAME in Self-Hosted Deployments
- Code scorer fails with pagination key error
- Feedback updates added via API not displaying in UI
- Span Name Filtering Not Working on Monitoring Page: Trace-Level vs Span-Level Aggregation
- Troubleshooting Organization Changes in Self-Hosted Data Planes
- ReferenceError when running Scorer
- Playground and Experiment Failures Due to Missing CORS Header After Upgrade
- Troubleshooting 500 errors in self-hosted data planes
- Securing remote eval endpoints: authentication and deployment best practices
- Human Review spans not displaying in UI
- Troubleshooting Data Retention Setup in Hybrid Deployments
- Kubernetes Readiness Probe Hangs on /status Endpoint
- [Google Chrome] CORS errors and "unable to connect to data plane" in hybrid deployments
- Log filtering with chained operators
- Creating permalinks to log events via API
- Experiments appear to be missing in the Braintrust UI
- HTTP 421 errors with self-hosted data planes
- Online Scorers Missing Production Traces Due to Time Filters
- SDK recreating new project with old name after renaming
- Large experiments fail to download in UI
- Add tags to scorers using API instead of SDK
- Login flow fails for Support Portal