Human Review spans not displaying in UI

Last updated: February 11, 2026

This issue is applicable to customers matching these conditions

Plans: Any

Deployments: Any

Use case: viewing items for human review in the web UI

Issue

While looking in the Review page at /app/<your org>/p/<your project>/review, no spans are displayed for review when previously seen or expected.

You will see a message in the UI similar to "No spans found in the past 1 hour", or "No more data found in this time range".

Cause

Spans are automatically filtered by last updated time on the Review page. There may be no spans from the selected timeframe, or existing spans may have aged out of the filter of the previously selected view compared to the current time.

Resolution

To view spans from different timeframes, you can edit the selected filter in the top right of the view to the right of the "Search traces" bar.

image.png

To update the time filter on your default view:

  1. Edit the time filter to a new selection

  2. Click "Save as" on the Default view to create a new custom view, or "Save" if already in a custom view